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- mportant points to note are that not all of these factors are logical and the grouping is
- rarely made with the motivation of workers in mind. It follows that some jobs are therefore
- unnecessarily demotivating. As a consequence, the quality of working life is degraded and
- production is diminished. It should be possible to regroup and rearrange the tasks to make
- jobs better. Researchers on industrial motivation suggest that motivating jobs require the
- exercise of a variety of skills, producing a meaningful es. The job characteristics
- approach was pioneered by Hackman and Oldham who suggests that the job characteristics which
- motivate are: 1. variety of work 2. working on an identifiable product( task identity) 3.
- working on a task that has impact on others ( task significance ) 4. autonomy 5. feedback on
- how the work is progressing The links between the characteristics of jobs and motivation are
- important, and an understanding of these links provides a basis for designing jobs that are
- both satisfying and motivating.. Because the limiting factors impose different constraints,
- different types of job enrichment are needed. The three main types are job rotation, job
- enlargement and autonomous working groups. Job rotation is probable the most rudimentary
- type of job redesign. At its simplest it involves bringing together four or monotonous, and
- usually unskilled jobs.A working schedule is drawn up in which each employee spends a
- limited period on each job before moving onto another. The simplicity of job rotation is its
- main advantage, little retooling or restructuring is necessary. The main disadvantages are
- the very limited amount of change which is achieved and that job rotation schemes may
- produce bickeringJob enlargement involves widening the job to bring in additional skills and
- allows employees to complete a whole job, or a much larger part of a job, so that work no
- longer consists of short-cycle operations whose contribution to the final product seems
- indistinct and remote. In this way, a sense of achievement and the pride of the craftsman
- can be used as motivational forces. The main disadvantages of job enlargement are the likely
- abandonment of traditional equipment such as the conveyor belt system. JobAutonomous working
- groups carry job enrichment to its logical conclusion. Not only is the job enlarged to
- include a wider range of operative skills but it is also enlarged by giving employees
- responsibility for basic management activities, such as deciding upon the methods of work
- and the scheduling and planning of work. In many situations this can be achieved by
- individuals. The realities of commercial and manufacturing life mean that the unit of work
- becomes a small work group of about six employees whoBy designing jܥe2
-
- Motivation plays an important part in both an individual's and a company's performance. Even
- a very well trained and very able employee will not perform well unless motivated.We can
- look motivation as the set of process that arouse, direct and maintain human behaviour,
- toward attaining a goal. Normally there are three key elements in motivation: effort,
- organisational goals and needs. There are a number of theory of motivation applied in our
- workplace. Hierarchy of needs theory is the most well known theo1. physiological- include
- hanger, thirst, shelter, sex and bodily needs. 2. safety- include security and protection
- from physical and emotional harm. 3. social- include affection, belongingness, acceptance
- and friendship. 4. esteem- include internal esteem and ego factors, external esteem factors.
- 5. self-actualisation+- include growth, achieving one's potential and self-fulfillment. As
- each of these needs becomes substantially satisfied, the next becomes dominant. Another
- widely accepted explanation of motivation is expectancy theory. The expectancy theory argues
- that the strength of a tendency to act in a certain way depends on the strength of an
- expectation that the act will be followed by a given outcome and on the attractiveness of
- that outcome to the employee. It includes variable or relationships: 1. attractiveness 2.
- performance-reward linkage 3. effort- performance linkage _
- The relationship between motivation and performance can be expressed by the formula:
- Performance = ability ┤ motivation ┤ training
-
- The formula is not mathematically correct but it demonstrates two major points. First if
- motivation is zero, performance will be zero. Secondly, motivation on its own is not enough,
- it must be accompanied by ability and training. Higher motivation does not always result in
- a direct increase in productivity because. in many jobs, productivity is limited by other
- people or the pace of machines. For example, higher motivation amongst production line
- workers will not result in higher productivity because the s ore, motivation is important
- even in those jobs paced by external events. Psychologists have established quite strong
- relationships between job satisfaction and lateness, absenteeism and quitting a job. It
- would seem that if jobs do not satisfy people's motives employees will tend to withdraw from
- their jobs whenever the slightest excuse arises. In most organizations, the consequences of
- such withdrawal of work, such as lateness, absenteeism and labour turnover, has a direct
- impact on profitability. Most managers are concerned with increasing the motivation of
- employees but often wonder what actions they can undertake to achieve their aims. In
- practice, managers may influence motivation in five main ways: ensuring that the environment
- is motivating; selecting highly motivated employees; training; appraisal;and remuneration.
- A major aspect of designing a motivating organisation is job design and job redisign so that
- jobs are likely to interest and inspire employees.. In essence, job design arises from the
- fact that people do not perform the same set of tasks in any organisation. The tasobs in
- those ways an organisation can encourage their employees to become motivated by their job
- Does job redesign really make a difference in an organisation's performance? The evidence
- strongly suggests that such programs can improve the quality of working life and ultimately
- contribute to the company's bottom line. It can also improve productivity by as much as 16
- per cent and can also bring about increases in job satisfaction According to a recent survey
- of Fortune 500 firms, those that use innovative human resource practices and programs such
- as work redesign consistently outperformed less progrseveral additional benefits may accrue
- from well conceived job redesign efforts. First, increasing job variety allows the
- organisation to develop a more widely skilled and flexible work force. Second, the use of
- vertical loading can provide managers with more time to engage in planning and organising
- for the future. Third, the cost of coordination may be lowered through a reduced need for
- supervisors and inspectors. We would point out, however, that even though job redesign is
- often a useful strategy for improving employee satisfaction and productivity, it is not
- applicable for all jobs or situations. Some jobs do not easily lend themselves to meaningful
- job redesign and not all workers want their jobs enlarged or enriched. Many individuals
- would prefer to become proficient doing what someone else might consider a boring, routine
- task. They may not react well to job redesign. Finally, job redesign is not a one-shot
- program. It is an ongoing effort. Whenever a job is changed, it will be new and interesting
- for a while. Over time, however, the newness wears off and employees may again become bored
- with the routine. At that point more changes may have to be made. You cannot assume that one
- job redesign effort will improve employee behavour indefinitely.
-